Random Thought

For those of you who don't know me very well and even some of you who do know me, you might be surprised or even Dumbfounded to learn that every morning when I get to work(usually an hour before opening) I like to pick up a "sales" or "inspirational" type of book and read for roughly 20 mins. This helps me to set the stage for my day. This morning I picked up Jeffrey Gitomer's "The Little Red Book Of Sales Answers" (recommend this book HIGHLY). Anyway while reading this morning I came across his belief of why a customer stalls or objects to using your products or services and understanding them can and has helped me and us at VendNorthwest to Grow into and continue to grow as not only a Great company but also a Great Customer Service company. I would think it should help you and your company as well. Here is what I read; 1. "Maybe they percieve to high a risk" 2. "Maybe they think they can get it someplace cheaper" 3. "Maybe they don't have enough confidence in you to go forward" 4. "Maybe they are not the decision maker". I think understanding these concepts definately will help all of us Grow and Prosper in our quests!. Again I would highly recommend Jeffrey Gitomer's "The Little Red Book Of Sales Answers" to ANYONE(not just sales people) interested in bettering themselves and becoming more worth for their company! Smile It's Contagious!! Curt